Last updated: 20th may 2025
This Privacy Policy explains how Vulcano Tecnología Aplicada EIRL, owner of the website www.cacaomachines.com, collects, uses, and protects your personal data. This policy complies with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and it meets the requirements of Google Ads, Meta Ads, and Bing Ads.
1. Data Controller
Vulcano Tecnología Aplicada EIRL
Business ID (RUC): 20120302745
Address: Av. Coronel Parra 107, Pilcomayo, Huancayo, Peru
Email: hello@cacaomachines.com
2. What Personal Data We Collect
a) Information you voluntarily provide:
Full name
Email address
Phone number
Company name, country, or job title
Any details entered in contact or quote forms
b) Data collected automatically:
IP address
Browser type, operating system, and language
Pages visited and time spent on the site
Referring websites or search terms
Cookies and tracking technologies (see Section 8)
We do not collect sensitive personal data (such as health or financial information).
3. How We Use Your Information
We use your information for the following purposes:
To respond to inquiries or requests for quotes
To send technical or commercial information about our machinery
To improve our website, services, and customer communication
To provide support or post-sale follow-up
To send optional marketing communications, only with your consent
To comply with legal obligations
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your data based on one or more of the following legal grounds:
Your explicit consent
Performance of a contract or pre-contractual measures
Our legitimate interests (business development, security, analytics)
Compliance with a legal obligation
5. Your Rights Under GDPR
You have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Request data portability
Withdraw your consent at any time
To exercise your rights, contact us at: hello@cacaomachines.com
6. Your Rights Under CCPA (for California Residents)
If you reside in California, you have the right to:
Know what personal data we collect and why
Request access to or deletion of your data
Opt out of the sale of your data (Note: We do not sell personal data)
Not be discriminated against for exercising your rights
To make a CCPA-related request, please contact: hello@cacaomachines.com
7. Data Retention
We retain personal data only as long as necessary for the purpose for which it was collected, or to comply with legal obligations (e.g., tax or accounting laws). You may request deletion at any time.
8. Cookies and Analytics
We use cookies and third-party tools like Google Analytics to:
Understand how visitors use our site
Improve performance and content
Customize user experience
You can refuse or manage cookies in your browser settings. For more details, refer to our [Cookie Policy].
9. International Transfers
Your data may be processed or stored on servers located outside your country, including in the United States or Peru. We ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place when required by law.
10. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no website or system is 100% secure, and we cannot guarantee absolute protection.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices. We recommend reviewing their policies individually.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.
By using this site, you acknowledge and agree to this Privacy Policy.